Question 1

What is Boostly?

Accepted Answer

Boostly is a public, ranked directory of social media creators. You list your profile, collect votes from fans and fellow creators, and climb your category so new followers, brands and collaborators can find you.

Question 2

How does Boostly help me get work?

Accepted Answer

Your Boostly page is one shareable link that shows who you are, every platform you're on, and a public rank that proves people show up for you. Brands and agencies browsing a category see the top creators first — the higher you sit, the more often that's you.

Question 3

Is it free to join?

Accepted Answer

Yes. Listing your profile on the leaderboard is free forever. Boosts are optional if you want extra visibility.

Question 4

Which platforms can I submit?

Accepted Answer

Instagram, TikTok, YouTube, X, Facebook, Snapchat, Threads, LinkedIn, Pinterest, Reddit, Twitch, Kick, Spotify, SoundCloud, Apple Podcasts, Patreon, Ko-fi, Substack, Discord, Telegram, WhatsApp, Linktree and your own website. Just paste your profile URL when you submit.

Question 5

Do I need an account to submit?

Accepted Answer

Yes — one email-verified account per creator, so you can manage or remove your profile later.

Question 6

How do votes work?

Accepted Answer

Anyone can upvote — no login required. You get one vote per creator per day from the same browser or session.

Question 7

Can I vote for myself?

Accepted Answer

Yes, once per day like everyone else. Sharing your profile is usually the fastest way to climb.

Question 8

Why did my vote not count?

Accepted Answer

Either you've already voted for that creator today, or your browser is blocking storage/cookies used to track daily votes.

Question 9

What is a Boost?

Accepted Answer

A Boost pins your profile to the top of your category with a gold ‘Boosted’ badge and highlighted card styling, so more people see and follow you.

Question 10

What do boosts cost?

Accepted Answer

24 hours £1.99, 1 week £4.99, 1 month £14.99, 3 months £34.99, or Always Boosted £19.99/month (recurring, cancel anytime).

Question 11

How do I cancel Always Boosted?

Accepted Answer

Go to My Profile → Manage subscription. You'll be sent to the secure Stripe portal where you can cancel — your boost stays active until the end of the paid period.

Question 12

Do you offer refunds?

Accepted Answer

Yes. You get a full refund within 14 days of buying if the boost hasn't started running (or has been live under 24 hours). After that we review case by case, and duplicate or mistaken charges are always refunded in full. Request one from My Profile → Refund, or read the full policy on the Refunds page.

Question 13

How do I request a refund?

Accepted Answer

Go to My Profile, tap Refund on the relevant profile, pick the purchase and tell us why. You'll get a confirmation email with a reference number, we review within 2 working days, and approved refunds return to your original payment method in 5–10 days.

Question 14

Is payment secure?

Accepted Answer

All payments are handled by Stripe. We never see or store your card details.

Question 15

How do I remove my profile?

Accepted Answer

Sign in on the My Profile page and delete it. A confirmation email is sent so you always know when changes happen to your account.

Question 16

Can I edit my profile after submitting?

Accepted Answer

Yes — sign in and update your name, bio, category, or link from My Profile.

Question 17

Do you share my data?

Accepted Answer

No. Only your public creator info — display name, bio, category and platform link — appears on the leaderboard.

Question 18

How do I contact support?

Accepted Answer

Use the Contact page or message us on Instagram @boostly.guru.

Frequently asked questions

Getting Started

Voting

Boosts & Payments

Account & Privacy